For every company with customers to look after
Your customers, at their closest.
Sales, support and billing in one place.
The problem
Looking after a customer costs time. Usually no one knows how much.
How many hours went into a customer? What's covered by the fee, and what should be billed on top? And that message: a quick question, or real work? Usually the answer is scattered across email, spreadsheets and separate tools. Perielio keeps the customer relationship and its numbers together, from sale to renewal, in one place.
How it works
One flow, from quote to renewal.
- 01
Sell
Quote, contract, signature. When the customer accepts, the agreement becomes a subscription with its fee and included hours.
- 02
Support
Requests come from your site, the portal or email into a single queue, already linked to the customer and their contract. You answer from one place, and nothing slips through.
- 03
Bill
Every hour of work lands on the fee or as extra. At period end, the per-customer statement is ready to invoice.
- 04
Renew
ISTAT adjustment, cancellation notice, at-risk customers: no renewal goes unnoticed.
What Perielio does
Who it's for
For every company with customers.
Wherever there are customers to win, support and renew: firms and professionals, agencies, service businesses, software houses. The features built for software are a plus, not a boundary - the backbone, namely sales, support, hours and fees, serves any company.
The point
One product, not a hundred to piece together.
Nothing to glue together, no subscriptions on top of subscriptions: the whole customer relationship in one place, so they're looked after well and stay satisfied. For every company with customers to care for.